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Refund and Shipping Policy

You are responsible for reading the website & asking questions prior to making a purchase.


ALL SALES ARE FINAL (unless unit does not fit). If unit does not fit, please notify us within 48hours of receiving it and send it back in it’s natural condition. (Do not cut Lace) We will Send you another one!WE DO NOT OFFER REFUNDS AT ANYTIME FOR ANY PRODUCT OR ITEMS ON THIS WEBSITE!


SHIPPING: Please allow up to 20 days after placing an order to receive your custom wig (excluding sales and holidays) If you do not receive your wig or tracking information by this time, please contact us via email. Please allow 3-7 days for braiding hair! If you live in an area considered to be high risk, you must contact me prior to placing an order to request signature on delivery. We are Not responsible for any lost or stolen packages.